Can I Call UPS Driver?

How long can UPS drivers drive?

Now, UPS has unilaterally imposed a new method of calculating hours of service so they can force overworked drivers to work even more.

Under DOT rules, the 70-hours-in-8-days hours of service method means that drivers can legally drive up to 70 hours per week in any 8-day period..

How do I talk to a real person at UPS?

Dial 1-888-742-5877, then say “agent” or press 0 and stay on the line. After that, the automated phone system will connect you to a live customer service agent from UPS.

How do I talk to a UPS agent?

Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions. You can also submit your inquiry through our online contact form.

Who do I call if my UPS package doesn’t arrive?

If you still cannot locate the package, contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment.

Can I pick up my UPS package instead of having it delivered?

The UPS InfoNotice® lets you know we tried but were unable to deliver your package. Using your UPS InfoNotice, you can reschedule the delivery of your package. … Pick up My Package at a UPS Location: Have your package held at a UPS location such as The UPS Store®, a UPS Access Point location, or a UPS Customer Center.

Can I ask a UPS driver for my package?

First you ask nicely if the driver is able to meet you and where he or she can meet you and when. Some packages cannot be re-routed and may only be signed for at the delivery location. If the driver has the time and is willing you drive to the location they indicate and wait for them.

How can I talk to a live person at USPS?

How to Call a Live Person in USPS Customer ServiceDial 1-800-222-1811. … When you hear an automated voice asking you to say required option, say “Agent”.The automated voice will confirm if you really need to speak to an agent. … If you’re calling during office hours you will be connected to a live agent.

How do I get UPS to hold my package?

You can request a hold after the first or second delivery attempt with your UPS InfoNotice™ . Choose that option on your notice and place it back in the same location where the driver originally left it. After a third delivery attempt, we will return the package to the sender.

What do I do if UPS says delivered but no package?

Contact UPS and ask them to contact the driver and have him provide the exact location he left the package, and then contact the sender/seller that actually shipped it and tell them you did not receive it where the driver said he left it.

Can UPS call?

The caller will generally ask for personal information or payment in advance of receiving a package. A UPS representative who calls will always provide a tracking number, which you can verify on our website or by calling 1-800 Pick UPS (1-800-742-5877).